Tinydeal

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A scam shop. They take advantage of their clients to sell cheap copies of the products they are advertising they are selling. The product I receive is not the one I order, neither the have the same technical specifications/capabilities. It has the following differences: It is not from the same brand. I order one JJRC-Q50 and I receive a Xiangdijia 69992 It does not have progressive throttle It does not have demonstration button It does not have light weight lipo-batter, it is fitted with a heavy Ni-Cd battery the remote control does not have the same technical features than the one that comes with JJRC-Q50 It does not comes fitted with batteries for the remote control I order a JJRC-Q50 and tinyedeal shop sent a cheap copy of the product that does not have the same specifications/capabilities. I have no use for the product received and the shop is the only responsible for this mistake and is not willing to pay for a return shipping service, neither refund. Regards

Приобрели 3 месяца назад телефон который сломался. Осуществялть Гарантию Они не хотят. Предлагали послать им в Китай на проверку. Когда я сказала это очень дорого и так гарантия не осуществляется. Сказали мне пойти в своём городе к мастеру и проконсультироваться. Мы пошли за консультацию заплатили деньги . Мастер сказал что проблема в самом телефоне . Я написала об этом сайту. Они мне предложили заплатить 30 евро и они мне пришлю новый телефон , я отказалась так как доплачивать за и так практически не использованный товар неправильно когда на этот есть гарантия которую они обязаны осуществялять . Потом они мне сказали что могут мне вернуть 15 евро как возврат за неработающий телефон . С чем я тоже не согласна. И больше мне не отвечают не на один эмайл уже две недели намеренно тянут время что бы у меня закончилась гарантия ! Мой совет вам не связывайтесь с ними . Отвратительный сервис ! Have got 3 months ago the phone which broke. Implementing the Guarantee They do not want. They offered to send them to China for verification. When I said this is very expensive and so no guarantee is provided. They told me to go to my master and consult. We went for a consultation paid money. The master said that the problem is in the phone itself. I wrote about this site. They offered me to pay 30 euros and they send me a new phone, I refused because I pay extra for and so almost unused goods wrong when this one has a guarantee that they are obliged to implement. Then they told me they could give me 15 euros as a refund for a non-working phone. With what I also do not agree. And more they do not answer me not for one email already two weeks deliberately pulling time that I would have a warranty! My advice to you is do not mess with them. Disgusting service!

on november 30th 2017 I bought a cell phone (paid right away), they told me I had to wait for a month for the cell phone to be shipped (December 30th 2017) and I accepted, after a month and a week (January 4th 2018) they write me that the cell phone had such a big sell so they don't have any cell phone to send me. these guys a shameless, I won't buy anything again from these unserious people. now let's see how much trouble I will have to get a refund.. I also have another order going on with them about a mobile charger and a simple smart watch and they came with the same stuff.. your article has such a huge demand so we don't know when we will be able to send it.. if they don't have the articles they shouldn't show it as available and take payments.

Package never arrived at my address. Track and trace clearly showed it was never delivered. Tinydeal however wanted me to prove it was not delivered, refused to cooperate and did not refund. After many emails with their customer service, I opened a dispute at Paypal, and Paypal decided in my favor. If it wasn't for Paypal i would still be waiting for my money. I will never buy at Tinydeal again. Waste of time and money.

In short: When I got the phone, I wasn't satisfied. IT'S NOT COMPATIBLE WITH NORTH AMERICAN 3G CELLULAR NETWORKS. I followed the "Return Unsatisfied Products" policy (found at https://help.tinydeal.com/shipping-and-returns), and asked for a FULL REFUND, as stated in the policy. I have contacted the company through email, and was asked to send the phone over to them. I did it on my expense. emails went back and forth since, and I asked for the refund at least 5 more times. THEY DIDN'T REFUND. lately they even stopped replying to the emails. More details: I have ordered this phone (order # 827006****610001****16) on 7/22/2016. I received it on 8/28/2016. I then discovered that the phone doesn't support Canadian 3G networks (and other US networks, as well). Unfortunately, it is not designed to support those networks. That put my as an unsatisfied customer. I went to their site (https://help.tinydeal.com/shipping-and-returns), and found the following policy: "Return Unsatisfied Products If you are unsatisfied with the items you purchased, then just return it within 5 days of receipt for a full refund or an exchange. If the defection is not a result of our fault, customers will be required to cover shipping costs both ways. And please make sure the items you send back to us is in the original packaging, and the merchandise is in the same and good condition. The return address and shipping fee, please contact our CS staff to further confirm it." I have completely followed this procedure, and sent everything in the original packaging by the first week of Sep-2016. I have notified their CS with a copy of the shipment note I got at Canada Post, and asked for the refund (again). A few weeks later I got a notification that the phone was received. I was asked (again) to describe the "problem" with the phone. I asked again for the refund, since I didn't report any damage. I am just unsatisfied. a few weeks later, I got the phone back from them Then they started different tactics, that varied from ignoring my requests, offering me a "compensation" of 20$, asking me to sell the phone locally, or saying that they can't refund me since they don't have the device. At that point I replied that I am not sending the phone again on my expense. I will resend the phone right after I'll see the refund, including one shipment cost. Then they just disappeared. I even tried to call the phones they have in their site. In their "about us" page (see at https://help.tinydeal.com/about-us), at the bottom, they have these phones: Chinese company's contact information: Tel: (+86) 0755-**** 6980 American company's contact information: Tel: 1-80*-829-**** The Chinese company doesn't answer, even during weekdays local work hours, whereas the American company phone led me to the IRS automatic answering service. here's a quote from an email I sent them, that summarizes their behavior regarding this matter. It wasn't the last one, but it summarizes the past negotiations with them. the email was sent on Nov-22, after they claimed to have missed my previous mail with the refund request: "To: 'TinyDeal Direct (menglin)' Subject: RE: FW: fxj-1108****, Received Returned Item #827006****610001****16, GC657**** Dear Elena, The request for refund was repeated several times during our case. For some of the emails you even replied, which means that you got the refund request!!! According to my local times: The 1st time I asked for full refund was on Aug-29. You replied on Aug-30. The 2nd time I asked for it was on Sep-2nd. You replied on Sep-3rd. The 3rd time I asked for it was on Sep-5th, after I shipped it back to you. You didn’t reply. The 4th time I asked for it, was on Oct-23. It was a reply to your mail from Oct-22. In that mail you asked me to tell you again what is the problem with the phone, because you have to tell the manufacturer. You must have received this mail, in order to tell the factory what’s wrong with it. Otherwise they couldn’t do any effective fix. So, If I ask for the same thing 4 times, and you saw it at least 3 times (including the last one), I think that should have been enough. I still want the full refund. Consider this request as the 5th time. I didn’t test the “fixed” phone, and I don’t see a reason to do it. I have a new phone, and the fixed one is not suitable for me. As I said before, regarding this phone I am simply “not satisfied”, and you should treat me according to this protocol. In addition, as I mentioned in my previous message, I already paid 51$ just to send it to you in September, and I’m not paying for another shipment. I also don’t want to spend any effort or time to resell the phone locally, and I also don’t know what price I could get for it. So, I don’t think that this is an acceptable option. I wish also to mention once more that I am a long term loyal customer of your site. Resolving this matter to my satisfaction, will certainly mean more business for you in the future. My suggestion to you is: a. You refund me immediately, 219 CAD. in return, I will not tell this story on any social network. b. If you want the phone back – you refund me the shipment as well (additional 51$). And I will ship it ASAP. 51$ is the lowest possible shipping cost. When I sent you the email on Sep-5th I attached the shipment proof, and you can see the price there. c. If you don’t want the phone back – this is of course your choice. In that case, I am free to do anything with it, including reselling it, as a compensation for the trouble and mistreatment in this case. If you want to discuss the solution, we may continue emailing, or you may also contact me over the phone. Thanks in advance, "

DO NOT BUY from this company they send defective items, sent videos to show items did not work, their solution was for me to spend more money and then they would send replacement items. I refused this offer stating that there was no guarantee that the new items would work. so then they offered only 8 as a refund out of 25 this I refused. said I wanted full refund, now they want the items back even though they have had videos showing they do not work, the cost of return postage is above the cost of the items. I feel that I have been scammed and ripped off

My name is Michelle Oliver tiny deal took my 107 dollars for the o95 watch phone 33 days ago and l did not get my item ! They are not responding too my request for a full refund , l will be boycotting them around the world ASAP.please help ,Tracking number Rs74637****nl .

i payed for product & have not recived it. tracking number was false . have emailed.5 times & still no reply. dont buy from this theving company. be warned. new zealand buyer/ ripped off.. here is my proof of a item i never recived. this is a email they sent me after i payed for my item witch NEVER ARIVED Conversation opened. 1 read message. Skip to content Using Gmail with screen readers 28 of 132 Dear James Thickpenny ,Shipping Notification of your item 210006****280002****46 / 1126**** Inbox x TinyDeal Co. Limited sales@***.com via amazonses.com Oct 1 (7 days ago) to me Dear James Thanks for your purchase. We have dispatched the following item 210006****280002****46/1126**** to you on 2016/09/30. Package details:[EUD-506285 x 1] Package weight:0.031kg (Note: The weight would be used as the referential weight when you sign for the package.) Shipping Address: whangarei new zealand 0110,Whangarei,Whangarei,0110,New Zealand The tracking number is: 910942****520060**** You can track on the following link https://www.nzpost.co.nz/ or http://www.ec-firstclass.org/ Please check the tracking number some days later if you can not find it on the website as it maybe not appear on the system immediately. Generally it takes 7-10 business days for delivery depending on your location by NZ Post Express. While the carrier transit time and customs clearance time are beyond our control, some parcels may takes more days. Please email us if your package is not delivered after 2 weeks so we can contact post office to trace it for you. Pay attention: 1. Before you sign the parcel, please remember to check whether it is closed and sealed well. If you find any place open or broken, please reject to sign it. 2.If there is any phone or tablet in your order, please take a picture of the package before you sign it in case there is any DOA problem of it. 3. If there's a possibility that you have to pay tax, then you are responsible for it as we declared on our website. 4.Please contact us first,if you receive a notice on customs issues when you received your parcel,especially important with the DHL/UPS. We could offer you the related document(like the proof of payment) before releasing the parcel or solution for the customs issue. http://help.tinydeal.com/faq/detail/87 5. If you choose DHL, and you want to change the shipping address, please DO contact us first and NO changing the shipping address by contacting DHL on your own without consulting us first. Once the initial shipping address is different from the final one, which would be defined as malicious behavior and we will reserve the right to take any legal action. 6.For defective items shipped from overseas warehouse, please contact us for solutions and DO NOT return it to overseas warehouse. If any problem happens after you return products to overseas warehouse, for example item lost, we shall not be responsible. And please keep the warranty card for further convenience if it is included in your package. More information about Tinydeal and our overseas warehouses ,please check these FAQs : http://help.tinydeal.com/faq/detail/30968 http://help.tinydeal.com/faq/detail/34554 http://www.tinydeal.com/overseas-warehouse-c-1895.html Click here to Reply or Forward 0.12 GB (0%) of 15 GB used Manage Terms - Privacy Last account activity: 50 minutes ago Details

It been two months and several days since refund was promises. It shows poor business and disrespect toward customer.

Purchased a TW64S Actrivity tracker/heart rate monitor. It was received relatively quickly. I connected it to the charger for 4 hrs. prior to use. It worked fine for 3-4 hours and died. It would light up whenb connected to the charger and stay on for about half hour after disconnecting from the charger but do nothing. TinyDeal contacted. Had to take a video of the device showing that it did nothing. Video could not be sent to TinyDeal. It had to be posted on a third party site. Their solution: For $7 they would send a replacement. I paid the $7 and received the replacement, It was in a new box but all scratched up. Apparently it had been used previously. Completely charged it prior to use. After 6 hrs. of use the battery was 50% drained and you could not read the display it was so dim. Recharged it. It had to be recharged daily. It would not hold a charge. After three days the heart rate monitor stopped working and the unit would not function. Contacted TinyDeal. Take another video. Then another of the units side-by-side. First solution: they will give $5 refund on a $16 item that now had $23 spent on the item and it's replacement. Totally non-acceptable. Have looked online and this company constantly sends use and/or refurbished product. Stay away.

It disregard and a lack of respect toward customer You deal with. Refund was promises because you didn't have say merchandise ss55 smartwatch in stock. It been two months and several days since you promise refund.